COVID-19 UPDATE - STORE RE-OPENING AT CONGLETON

IMPORTANT PLEASE READ CAREFULLY:

WE ASK THAT YOU CALL IN ADVANCE THE DAY BEFORE BY 3PM TO ALLOW US TIME TO HAVE YOUR ORDER READY FOR YOU TO COLLECT THE FOLLOWING DAY AND PAYMENTS WILL BE TAKEN OVER THE PHONE.

WE WILL HAVE A DESIGNATED RETAIL COLLECTION POINT SITUATED AROUND THE BACK OF THE PREMISES WHICH WILL BE CLEARLY MARKED FOR YOU TO SEE. FOLLOW THE SIGNS AROUND THE BACK OF THE BUILDING WHERE YOUR ORDER WILL BE WAITING FOR YOU.

HERE'S HOW IT WORKS:

1) CALL 01260 221043 OR 01260 272623 TO PLACE YOUR ORDER THE DAY BEFORE AND PAY OVER THE PHONE

2) YOUR ORDER WILL BE READY TO COLLECT THE NEXT WORKING DAY FROM THE PICK UP POINT BETWEEN THE HOURS OF 9AM AND 12PM. YOUR ORDER WILL BE CLEARLY LABELLED WITH YOUR NAME.

3) DRIVE TO THE PICK UP POINT, LOCATE YOUR ORDER AND LOAD INTO YOUR VEHICLE (IF YOU REQUIRE ASSISTANCE, PLEASE TELL US WHEN YOU CALL AND WE WILL LOAD IT FOR YOU, BUT PLEASE REMAIN IN YOUR VEHICLE)

4) IF SOMEONE IS ALREADY AT THE PICK UP POINT COLLECTING AN ORDER PLEASE BE PATIENT, REMAIN IN YOUR VEHICLE AND MOVE FORWARD WHEN THAT PERSON HAS LEFT.

ENTRANCE TO THE RETAIL SHOP AND WAREHOUSE IS STRICTLY PROHIBITED TO CUSTOMERS AND WE ASK THAT YOU DON'T GET OUT OF YOUR VEHICLE UNLESS IT IS SIMPLY TO LOAD YOUR VEHICLE AT THE PICK UP POINT.

IF YOU REQUIRE SUPPLEMENTS AND ACCESSORIES FROM THE SHOP TELL THE GIRLS WHEN YOU CALL AND WE WILL ADD IT TO YOUR FEED ORDER.

WE WOULD LIKE TO THANK YOU ALL FOR YOUR UNDERSTANDING DURING THE TIME THE SHOP HAS BEEN CLOSED, WE UNDERSTAND FOR SOME IT HAS BEEN AN INCONVENIENCE AND HOPE THAT WE CAN WELCOME YOU BACK NOW THE APPROPRIATE MEASURES HAVE BEEN PUT IN PLACE TO KEEP OUR STAFF AND YOU OUR LOYAL CUSTOMERS SAFE DURING THIS DIFFICULT TIME.

YAF CONGLETON

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